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Program Manager, Canadian Access Federation

Position Title: Program Manager, Canadian Access Federation
Reports to: Senior Director Technology Innovation
Job Type: Full-time/permanent
Location: Downtown Ottawa

CANARIE strengthens Canadian leadership in science and technology by delivering digital infrastructure to support world-class research that directly benefits all Canadians.

Twelve provincial and territorial network partners, together with CANARIE, collectively form Canada’s National Research and Education Network (NREN).  Canadians at universities, colleges, research institutes, hospitals, and government laboratories rely on this ultra high-speed network to collaborate in data-intensive, cutting edge research and innovation within Canada and with colleagues in over 100 countries.

Beyond the network, CANARIE funds and promotes reusable research software tools to accelerate scientific discovery.  CANARIE also supports Research Data Canada as it leads national research data management initiatives, and through the Canadian Access Federation, provides identity management services that enable secure, ubiquitous connectivity and content access to the academic community.  To boost commercialization in Canada’s technology sector, CANARIE offers cloud resources to startups through its DAIR service, and links a powerful community of public and private sector partners in the Centre of Excellence in Next Generation Networks (CENGN).

Established in 1993, CANARIE is a non-profit corporation, with the majority of its funding provided by the Government of Canada.

CANARIE offers a dynamic work environment, with a small team of positive, talented and committed individuals collaborating to keep Canada at the forefront of research and innovation.  Team members are energized by the impact that their work makes on a daily basis to enrich the lives of Canadians and researchers around the world.  CANARIE staff benefit from working with the latest technologies and collaborating with Canada’s most innovative researchers, entrepreneurs, academic faculty and students.


Today’s research and education resources are globally dispersed. To support Canadians’ access to these resources, CANARIE offers identity and access management solutions for Canadian research and education institutions and content providers who participate in the Canadian Access Federation (CAF).

There are two services currently supported by CAF:

  • Eduroam: Secure access to wireless networks using the international standard
  • FIM: Federated identity management sign on for secure and controlled access to content and services

Job Summary

The Program Manager, Canadian Access Federation is accountable for strategically exploring, defining, managing, evolving, and promoting CAF services for Canadian higher education and research. The Program Manager will lead/manage CAF projects and make business decisions and recommendations for the program through evaluative judgment in assessing alternatives and determining the best course of action.

The Program Manager will specify services and solutions that meet CAF participant requirements aligned with CANARIE’s mandate. The Program Manager may participate as a contributing member of one or more IAM global consortiums that are driving requirements.

Functions & Responsibilities

To ensure that CANARIE meets its financial and mandate objectives while meeting the current and future needs of the Canadian higher education and research community, the position is responsible for:

  • Defining and adapting the roadmap for the program
  • Define and manage projects under development to be delivered on time and within budget
  • Defining and reporting on the key metrics to measure the success the program
  • Ensuring external stakeholder requirements are met
  • Budget creation and tracking, subject to senior management approval
  • Business process development and innovation to meet internal and customer needs
  • Developing and publishing program documentation sets (informational and technical) that are concise and easy to comprehend for non-technical readers
  • Preparing and presenting talks for community forums and conferences on occasion
  • Monitoring eduroam and FIM global standards and best practices
  • Continuing the growth of the CAF services, considering the needs of Canadian higher education and research community to evolve services to maximize benefit
  • Researching, evaluating and proposing valuable new technologies in the Eduroam and FIM domains


  • Degree in Business or Computer Science with experience in managing or delivering ICT projects or services in a large organization
  • Experience gathering, analyzing and producing business requirement specifications
  • A working knowledge of identity, access, and authorization technologies and associated services is beneficial
  • Ability to create and sustain productive relationships with a wide range of individuals
  • Experience working in a public sector or academic environment would be beneficial
  • Strong ability to present complicated concepts at the appropriate level for the audience, both oral and written.
  • Self-starter, well organized and able to prioritize work independently
  • Bilingualism will be considered a strong asset

How to Apply

Please send your expression of interest and resume to hr@canarie.ca quoting the name of the position in which you’re interested.  We thank all applicants, however only those applicants selected for an interview will be contacted.

CANARIE welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.