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Contact Us

Headquarters

45 O’Connor Street, Suite 500 Ottawa, ON

K1P 1A4 Canada

t – 613.943.5454

f – 613.943.5443

e – info@canarie.ca

Network Operations Centre

  • For network outages and scheduled maintenance please visit our Network Support page.
  • 24/7 Telephone – 613.944.5612
  • On-call Engineer – 613.944.5611

Escalation Procedure

In the event of an unscheduled problem or outage, contact our Operations Centre during weekdays between 08:00-17:00 Eastern Time (UTC-5) as follows:

Media & Website-Related Inquiries

Ela Ienzi, Communications Manager
t – 613.943.5432
e – ela.ienzi@canarie.ca

Program Contacts

DAIR Cloud Program: dair@canarie.ca
Canadian Access Federation: CAF@canarie.ca
Research Software: software@canarie.ca
Membership: membership@canarie.ca

CANARIE Staff

Contact a member of CANARIE’s Team