Home » COVID-19: CANARIE Update


We are closely monitoring announcements from our government and health authorities and are taking proactive steps to protect our staff and our communities.

Effective March 16, all CANARIE staff will work from home to practice social distancing as recommended by health authorities. Our return to the office will be determined by how this situation unfolds in Ottawa, where we are headquartered. All business operations will continue as normal and we will work diligently to ensure that we are serving the needs of Canada’s research and education community, and our partners and colleagues around the world.

All updates related to CANARIE’s activities in relation to COVID-19 will be made on this page.

During this time of shared challenges, we wish you and your loved ones health.

Jim Ghadbane
President and CEO

On behalf of the CANARIE Team
COVID-19 Resource Page

What’s the best way to stay informed?

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Rest assured – we’ll always share our updates on this page. In the meantime, let’s keep in touch on Twitter, Facebook, Linkedin.


Canadian Research Software Conference

Heeding the guidance of Quebec Ministry of Health, we’ve made the decision to cancel this year’s Canadian Research Software Conference, originally scheduled for May 26-27 in Montreal.

We thank our confirmed speakers and those of you who had registered to attend. All registration fees will be fully refunded. All hotel room bookings in the conference’s room block at the Omni Mont Royal can also be cancelled without penalty, up to 24 hours before the expected arrival date.

Local Research Software Support – Funding Call 1

In response to logistical challenges that members of Canada’s higher education community may be facing, we are extending the deadline for proposals to this funding call.

  • The new deadline for submissions is April 30, 2020 at 1:00 p.m. ET.
  • The new date for notification of selections is June 8, 2020.

National Research and Education Network

Together with our partners in Canada’s National Research and Education Network (NREN), we are working to ensure that NREN infrastructure continues to support the needs of Canadian research and education communities as the COVID-19 situation evolves.  Our network teams are on alert and sharing information as they monitor network operations across the country. Normal network escalation protocols remain in effect. Should you need to contact a member of our network team, please see:

Network Operations Centre

  • For network outages and scheduled maintenance please visit our Network Support page.
  • 24/7 Telephone – 613.944.5612
  • On-call Engineer – 613.944.5611

Escalation Procedures

In the event of an unscheduled problem or outage, contact our Operations Centre during weekdays between 08:00-17:00 Eastern Time (UTC-5) as follows:

Provincial and Territorial NREN Partners