Contact Us

Our team is here to help you.

General Questions

Thomas Tam | Chief of Network Engineering
thomas.tam@canarie.ca | 613-944-5609

Technical Support

  • Network Operations Centre (weekdays 8:00 a.m. – 5:00 p.m. ET (UTC-5)) – 613-944-5612
  • 24 x 7 Network Engineering Support – 613-944-5611
  • Email: noc@canarie.ca
  • For network outages and scheduled maintenance, please visit our Technical Support page.

Escalation

  • Chief of Network Engineering: Thomas Tam – thomas.tam [at] canarie.ca | 613-944-5609
  • Chief Technology Officer: Mark.Wolff [at] canarie.ca | 613-943-0460

Other Contacts

Program News

March 21, 2024

North American Research and Education Organizations Launch New Experimental Network and Exchange Collaboration: NA-REX

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March 14, 2024

CANARIE, ESnet, GÉANT, and Internet2 Unveil Highest Capacity Transoceanic Connectivity for Research and Education 

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June 13, 2022

Think Local, Act Global

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