Contact Us
Our team is here to help you.
General Questions
Thomas Tam | Chief of Network Engineering
[email protected] | 613-944-5609
Technical Support
- Network Operations Centre (weekdays 8:00 a.m. – 5:00 p.m. ET (UTC-5)) – 613-944-5612
- 24 x 7 Network Engineering Support – 613-944-5611
- Email: [email protected]
- For network outages and scheduled maintenance, please visit our Technical Support page.
Escalation
- Chief of Network Engineering: Thomas Tam – thomas.tam [at] canarie.ca | 613-944-5609
- Chief Technology Officer: Mark.Wolff [at] canarie.ca | 613-943-0460
Other Contacts
- National Research and Education Network (NREN) Technical Contacts
- All CANARIE Contacts
Program News
March 05, 2026
CANARIE, SURF, and NORDUnet Strengthen Global Research and Education Connectivity with 400G Montreal–Amsterdam Network Upgrade
Read More
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