Support: Contacts

Our team is here to help you.

Technical Support

  • Business Hours (ET) Technical Support – 613-903-4061
  • 24/7 Support – 613-944-5612
  • Email:

Administrative Support

  • Updates to Canadian Access Federation (CAF) Participation Agreements
  • Updates to Authorized Canadian Access Federation (CAF) Contacts
  • Checking Status of Applications (R&S Entity Category or Sirtfi Compliance)
  • Email:

General Questions and Collaboration Opportunities

Scott Henwood | Senior Director, Programs
scott.henwood [at]

Program News

October 23, 2017

Canadian students on the move rely on eduroam one million times a day

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April 10, 2017

CANARIE Partners with Splunk to Offer Free Training and Certification to Research and Education Members

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September 30, 2016

Let’s Talk About our Trust Issues

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