Support: Contacts

Our team is here to help you.

Technical Support

  • Business Hours (ET) Technical Support – 613-903-4061
  • 24/7 Support – 613-944-5612
  • Email: [email protected]

Administrative Support

  • Updates to Canadian Access Federation (CAF) Participation Agreements
  • Updates to Authorized Canadian Access Federation (CAF) Contacts
  • Checking Status of Applications (R&S Entity Category or Sirtfi Compliance)
  • Email: [email protected]

General Questions and Collaboration Opportunities

Scott Henwood | Senior Director, Programs
scott.henwood [at]

Program News

October 23, 2017

Canadian students on the move rely on eduroam one million times a day

Read More

September 30, 2016

Let’s Talk About our Trust Issues

Read More

September 16, 2016

Canadian students, staff and faculty staying connected wherever they roam

Read More